Studio Raconteur Privacy Policy
Last updated: May 6, 2025
Studio Raconteur (“we,” “us,” “our”) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.
1. Information We Collect
1.1 Contact Form & Enquiries
When you submit an enquiry via our website form, we collect:
- Name
- Email address
- Phone number (optional)
- Project details (any information you enter about your needs)
1.2 Newsletter Sign-Up (Future)
If you opt in to our newsletter, we will collect:
- Name (optional)
- Email address
1.3 Analytics & Tracking (Future)
We do not currently use any analytics or tracking tools. In the future, we may integrate services such as Google Analytics or similar to understand site usage. If we do, those tools may collect:
- IP address (anonymized)
- Browser & device type
- Pages visited & time on page
- Referral source
2. How We Use Your Information
- Respond to enquiries: We use your contact details and project information to get in touch and discuss your needs.
- Project management: With your permission, we may store notes or files related to your project to deliver our services.
- Newsletter distribution: If you subscribe, we’ll send you occasional updates, case studies, and how-tos.
- Site improvement: In future, analytics data will help us make the website and content more helpful.
3. Sharing & Disclosure
- We do not sell, rent, or trade your personal data to third parties.
- We may share data with trusted service providers who help us operate our website, host our forms, or send newsletters—always under strict confidentiality agreements.
- If legally required (e.g., court order, law enforcement request), we may disclose data to comply with the law.
4. Cookies & Similar Technologies
- Current status: We do not use cookies or tracking scripts today.
- Future use: If we introduce Google Analytics or similar, it will drop cookies to collect anonymized usage data. You’ll always have the option to opt out via your browser settings or the analytics provider’s opt-out tools.
5. Data Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure.
6. Data Retention
- Enquiries & project data: Retained for as long as needed to deliver your project and handle follow-ups.
- Newsletter lists: Retained until you unsubscribe or request deletion.
- Analytics data (future): Stored in accordance with the analytics provider’s policies, typically anonymized and held for up to 26 months unless otherwise configured.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Correct or update inaccurate data.
- Request deletion of your data (subject to legal or contractual obligations).
- Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
8. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a child, please contact us to have it removed.
9. Changes to This Policy
We may update this Privacy Policy as our services evolve. We’ll post the revised policy here with a new “Last updated” date. Continued use of our site after changes implies acceptance.
10. Contact Us
If you have any questions about this policy or wish to exercise your data rights, please contact:
Chris Skoyles
Email: chris@studioraconteur.com
Thank you for trusting Studio Raconteur with your story.